Last updated: August 14, 2025


Welcome to [https://hestiatobacco.com] (the “Site”), operated by [Hestia Tobacco Company, LLC] (“Hestia Tobacco,” “we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your use of our Site, our e‑commerce services, and your purchase of our products. By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Site.
Tobacco Notice: Our products contain tobacco and nicotine, which are addictive. Our Site and services are intended for adults 21 years of age or older in the United States (or legal age in your jurisdiction). We do not sell to minors.


1. Eligibility & Age Verification

• You must be 21+ in the United States (or legal minimum in your jurisdiction) to purchase from us.
• We use third‑party age‑verification services and may require additional information (e.g., government‑issued ID, last 4 digits of SSN) before fulfilling orders.
• By purchasing, you represent and warrant that you meet the applicable legal age requirement and that all information you provide is truthful and accurate.

 

2. Account Registration

• You may create an account to streamline purchases, view order history, and save preferences.
• You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
• Notify us immediately of any unauthorized access or security breach.

3. Product Information & Availability

• We make reasonable efforts to display accurate product descriptions, images, pricing, and availability.
• We do not guarantee that all products will be in stock at all times.
• Prices and availability are subject to change without notice.
• Packaging may differ slightly from images due to design updates.

4. Orders & Payment

• All orders are subject to acceptance and verification.
• We reserve the right to refuse, cancel, or limit quantities for any order, especially if fraud or misuse is suspected.
• Payment must be made through approved payment methods at checkout. We do not store full payment card numbers.
• Sales tax and shipping fees will be added where applicable.

5. Shipping & Delivery

• We ship only to addresses within the United States (unless otherwise stated on the Site).
• Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, weather, customs, or other events beyond our control.
• Risk of loss passes to you upon delivery to the carrier.

6. Returns & Refunds

• Due to the nature of tobacco products, all sales are final unless the product arrives damaged, defective, or incorrect.
• If eligible, you must contact us within 7 days of delivery with your order number and description of the issue.
• We may request photographic evidence and/or return of the product.
• Refunds, replacements, or credits are issued at our discretion.

7. Prohibited Conduct
You agree not to:

• Use the Site for any unlawful, fraudulent, or unauthorized purpose.
• Violate applicable laws and regulations, including tobacco control and advertising laws.
• Interfere with or disrupt the Site or servers.
• Introduce malicious code, viruses, or harmful content.
• Misrepresent your age, identity, or affiliation.

8. Intellectual Property

• All content on the Site (text, images, logos, graphics, videos, product designs) is owned or licensed by Hestia Tobacco and protected by intellectual property laws.
• You may not copy, reproduce, distribute, or create derivative works without our prior written consent.
• Our trademarks and trade dress may not be used without permission.

9. Disclaimers

• No Warranty: The Site, products, and services are provided on an “as is” and “as available” basis.
• We make no representations or warranties regarding the accuracy, completeness, or reliability of the Site or product descriptions.
• Tobacco and nicotine products have health risks. Consult a health professional before use.

10. Limitation of Liability
To the fullest extent permitted by law:

• Hestia Tobacco shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or products.
• Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

11. Indemnification
You agree to indemnify and hold harmless Hestia Tobacco, its officers, employees, agents, and affiliates from any claims, damages, liabilities, or expenses arising from your use of the Site, violation of these Terms, or violation of any rights of another.

12. Governing Law & Dispute Resolution

• These Terms are governed by the laws of the State of [State], without regard to conflict of law principles.
• Any disputes will be resolved exclusively in the state or federal courts located in [County, State].
• You agree to submit to the personal jurisdiction of such courts.

13. Changes to Terms
We may update these Terms at any time. The “Last updated” date reflects the most recent revision. Changes will be effective immediately upon posting to the Site. Continued use of the Site constitutes acceptance of updated Terms.

14. Contact Us
The Tobacco Company, LLC
Address:
2600 HILL COUNTRY BLVD
SUITE R-275
BEE CAVE, TX 78738
Email: hestia@hestiatobacco.com
Phone: 844-TOBACC0